They watched, supervised and dictated orders to their underlings. At one time, most senior managers performed only limited functions.
This is the only way to keep up with all of the many factors constantly in flux that impact a business, the way it operates and its bottom line. Welch insists that his managers, from senior level on down, 'embrace change.' Everything is constantly changing, says Welch – market conditions, the business environment, consumer spending habits, advances in technology, new products and even your competitors.ĬEOs, the senior management team, middle and junior managers, and individual employees must be open to reinventing themselves and everything they do.
